Incident Insight is cloud-based incident investigation software that helps you uncover the root causes of past incidents to prevent future ones. Turn past incidents into future safeguards, accessible from anywhere.

Incident Insight fits into any organisation’s risk assessment framework by providing thorough analysis of past incidents. By identifying root causes and patterns, it helps you address future hazards before they escalate - turning past experience into actionable strategies for a safer workplace. It is used across industries including Oil & Gas, Aerospace and beyond.

Here you’ll find step-by-step guides to help you get the most out of Incident Insight.

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Table of contents

• Build your first diagram
• Branching incident diagrams
• Add a timeline of events
• Apply a New Object to an incident investigation
• Attach documents
• Diagram terminology
• Save an incident investigation diagram as a template
• Diagram metadata
• Add actions to barriers
• Use analyse mode
• Version control
• Collaboration
• Share a diagram
• Download and export your diagram